Whether you need hardware supplies, rental equipment, portable toilets, lawn mower repair, or outdoor power equipment service, Chatfield True Value is here to help. Below are answers to some of the most common questions we receive from customers throughout Southbury, Oxford, and the surrounding Connecticut communities.

Hardware Store FAQs

What kind of hardware products do you carry?

We carry a wide range of hardware supplies, plumbing parts, electrical products, paint, lawn and garden supplies, tools, fasteners, cleaning products, seasonal merchandise, and home repair essentials. We also focus on stocking hard-to-find parts and specialty items whenever possible.

Do you have hard-to-find parts and specialty items?

Yes. One of our biggest strengths is our deep inventory across multiple departments. If you’re looking for a specific part, bring in a photo or sample and our knowledgeable team can help identify the right solution.

Do you cut keys?

Yes, we offer in-store key cutting services for house keys and many common key types. Specialty and automotive key availability may vary.

Do you match paint colors?

Yes, we can help with paint color matching and paint selection. Bring in a paint sample, chip, or item and we’ll help find the closest match.

Do you offer propane exchange or refill?

Yes, depending on store setup, propane refill and exchange services may be available. We recommend calling ahead to confirm current availability.

Can you help me choose the right product for a repair?

Absolutely. Our team regularly helps customers select the right materials for home repairs, maintenance, remodeling, and seasonal projects.

Equipment Rental FAQs

What kinds of equipment do you rent?

We rent a variety of tools, equipment, contractor machines, party rentals, and portable toilets for both homeowners and professionals.

How do I know which rental equipment is right for my project?

Tell us about your project and we’ll recommend the right tool or machine to help you complete the job safely and efficiently.

Do you offer short-term or weekend rentals?

Yes, we offer daily, weekend, and extended rental options depending on the equipment and availability.

Do you rent portable toilets?

Yes, we offer portable toilet rentals for jobsites, events, and temporary projects, with flexible duration options.

Lawn Mower & Outdoor Power Equipment FAQs

Do you repair lawn mowers and outdoor power equipment?

Yes, we service many types of lawn mowers, chainsaws, trimmers, leaf blowers, and other outdoor power equipment.

Do you sell new power equipment?

Yes, we offer new outdoor power equipment sales and can help you choose the right machine for your yard and maintenance needs.

How often should I service my mower?

We recommend servicing your mower at least once per season, or more frequently with heavy use, to improve reliability and extend equipment life.

Do you work on riding mowers?

Yes, riding mower repair and maintenance services may be available. Contact us with the make and model for details.

Local Hardware Store FAQs

Why shop local instead of a big-box store?

Customers choose us for our deep inventory, knowledgeable staff, personalized service, and convenient local support. We help homeowners and contractors find what they need quickly and confidently.

What areas do you serve?

We proudly serve Southbury, Oxford, and surrounding Connecticut communities, helping homeowners, contractors, and local businesses with hardware, rentals, and equipment service needs.